Categories
Welcome back!
Bestsellers
 |
0 Items |
Welcome back!
Newsletter subscription
Bestsellers
Customer group
Customer group:Guest
Discount 15.00 %
Manufacturer
Right of revocation
Right of revocation
The customer has the right to withdraw from the contract, without stating reasons, within 14 days from the date of contract in writing (e.g. letter, fax, e-mail) or by returning the goods – if the goods are supplied to him/her before expiry of the period.
The period starts with the receipt of this written declaration, but not before receipt of the goods by the customer and not before fulfillment of the vendor`s duty of information according to Article 246 § 2 in connection with § 1 paragraph 1 and paragraph 2 German Introductory Law to the Civil Code (EGBGB) as well as the vendor`s duty according to § 312e paragraph 1 sentence 1 German Civil Code (BGB) in connection with Article 246 § 3 German Introductory Law to the Civil Code (EGBGB). The cancellation period shall be deemed observed if the goods are returned or notice of revocation is given within the set period. Notice of revocation or goods shall be sent to:
Euro OTC Pharma GmbH
Edisonstraße 6
59199 Bönen
In case of a valid revocation or valid return of goods, both parties have to return the received performance and any derived benefits (e.g. interests). If the customer cannot or not completely reimburse the received performance or only reimburse it in a declined condition the customer shall be obliged to provide compensation to the vendor. This shall not be valid if the impairment of the goods results from their examination – as would have been possible in a retail store. Besides, the customer can avoid the obligation to compensate for the decrease in value due to an impairment resulting from his/her using the goods in accordance with their intended purpose by not using the goods as if they were his/her property and by avoiding any action that might impair the goods.
Parcel transportable goods have to be returned at the vendor`s risk. The customer shall bear the cost of return if the goods supplied comply with the goods ordered and if the price of the goods returned does not exceed an amount of EUR 40,00 or if, in case of a higher price of the goods returned, the customer has not made full consideration or a contractually agreed part payment at the time of withdrawal. Otherwise, return of goods is free of charge for the customer. Articles that cannot be shipped in parcels will be picked up at the customer address.
Obligation to reimbursement of payments shall be fulfilled within 30 days. This period starts with the dispatch of the notice of revocation or of the goods supplied by the customer or with the receipt of goods by the vendor.
